Privacy Policy

We protect your personal data with full transparency and in accordance with Canadian and international regulations in force.

Last updated: January 15, 2025

1. General Information

Quinoravesta, located at 130 Dunn Ave, Toronto, Canada, is committed to protecting the privacy and personal data of users of our financial platform. This policy explains how we collect, use, store, and protect your personal information.

This policy applies to all services offered through our website quinoravesta.com and its financial management and business development functionalities.

2. Data Controller

Controller Details

Company: Quinoravesta
Address: 130 Dunn Ave, Toronto, Canada
Phone: +16478972662
Email: info@quinoravesta.com
Data Protection Officer: dpo@quinoravesta.com

3. Personal Data Collected

Identification Data

  • Full name and date of birth
  • Tax identification number
  • Identification document
  • Residential and correspondence address
  • Contact details (phone, email)

Financial Data

  • Banking and credit card information
  • Transaction history on the platform
  • Declared income data
  • Information about investments and savings

Usage Data

  • Platform access and navigation logs
  • IP addresses and device information
  • Cookies and similar technologies
  • Account preferences and settings

4. Purposes of Processing

Your personal data is processed for the following specific purposes, always with an appropriate legal basis under applicable regulations:

Service Provision

We process your data to provide financial management services, including investment analysis, financial planning, and business development tools. This legal basis is grounded in the execution of the contract established with us.

Compliance with Legal Obligations

As an entity subject to Canadian financial regulations, we process certain data to comply with legal obligations, including anti-money laundering, customer identification, and reporting to competent authorities.

Legitimate Interests

We base some processing on our legitimate interests, always balanced with your fundamental rights, to improve our services, prevent fraud, and ensure platform security.

5. Your Rights

As a data subject, you have specific rights that you can exercise regarding the processing of your personal information:

Right of Access

You may request information about the data we process about you, including the purposes of processing and recipients.

Right to Rectification

You may request the correction of inaccurate or incomplete personal data we hold about you.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data ("right to be forgotten").

Right to Restriction

You may request the restriction of processing of your data in specific situations provided for in applicable regulations.

Right to Data Portability

You may request the transfer of your data to another data controller in a structured format.

Right to Object

You may object to the processing of your data based on legitimate interests or for direct marketing purposes.

To exercise any of these rights, contact us via email at dpo@quinoravesta.com or by phone at +16478972662. We will respond to your request within a maximum of 30 days.

6. Data Sharing

Quinoravesta does not sell or rent your personal data to third parties. However, we may share your information in the following specific situations:

Service Providers

We work with carefully selected service providers who assist us in delivering our services, including payment processing, data analysis, and technical support. All such providers are bound by strict confidentiality agreements.

Competent Authorities

We may share your data with regulatory, tax, or judicial authorities when required by law, including the Canadian Revenue Agency or other official entities.

Business Partners

In specific cases and always with your explicit consent, we may share certain data with business partners offering complementary services relevant to your financial needs.

7. Data Security

We implement robust technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Technical Measures

  • SSL/TLS encryption for all data transmissions
  • Encryption of sensitive data in the database
  • Firewall and intrusion detection systems
  • Multi-factor authentication for administrative access
  • Continuous 24/7 security monitoring

Organizational Measures

  • Regular data protection training for employees
  • Access control based on the need-to-know principle
  • Security incident response procedures
  • Regular security audits by independent entities

8. Data Retention

We retain your personal data only for the period necessary to fulfill the purposes for which it was collected, while respecting applicable legal deadlines:

Type of Data Retention Period Legal Basis
Customer identification data 5 years after the end of the business relationship Anti-money laundering
Transaction records 7 years Tax and accounting obligations
Direct marketing data 3 years or until consent is withdrawn Consent
Platform access logs 2 years Security and fraud prevention

9. International Transfers

Your data is primarily processed within Canada. When it is necessary to transfer data to third countries, we ensure adequate protection through:

  • Adequacy decisions by competent authorities
  • Standard contractual clauses approved by relevant authorities
  • Recognized data protection certifications
  • Binding corporate rules where applicable

10. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized functionalities. You can manage your cookie preferences through your browser settings.

Types of Cookies

  • Cookies essential for platform operation
  • Performance and analytics cookies
  • Personalization and preference cookies
  • Marketing cookies (only with your consent)

11. Minors

Our services are intended exclusively for individuals over 19. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected data from a minor, we will promptly delete it.

12. Changes to the Privacy Policy

This policy may be updated periodically to reflect changes in our services or applicable legislation. We will notify you of significant changes via the email registered with your account or through a notice on our platform.

We recommend that you regularly review this policy to stay informed about how we protect your personal data.

13. Contact and Complaints

How to Contact Us

For questions about this privacy policy or to exercise your rights:

Email: dpo@quinoravesta.com
Phone: +16478972662
Mail: Quinoravesta - Data Protection
130 Dunn Ave
Toronto, Canada

If you believe your data protection rights have been violated, you can file a complaint with the Office of the Privacy Commissioner of Canada (OPC) via the website www.priv.gc.ca or in person at 30 Victoria Street, Gatineau, Quebec K1A 1H3.